Sub-processor list
The providers below process personal data on Jamey's behalf when we operate the Jamey platform (jamey.lu, api.jamey.lu, dashboard.jamey.lu, business sites on jamey.fun and connected custom domains). We publish this list so business customers can review it and assess changes before they take effect. The English version is authoritative.
Effective 30 August 2026 · Last updated 30 August 2026
1. How to use this list
Jamey S.à r.l.s, 177 Rue de Luxembourg, L-8077 Bertrange, Luxembourg (Trade and Companies Register no. B288826) engages the sub-processors below to deliver the Services described in our Terms of Service and Privacy & Data Handling Notice.
Where Jamey acts as processor for a business customer's workspace and guest data, these providers act as our sub-processors. Where Jamey acts as controller (accounts, billing, support, security logging), they act as our processors.
Questions or objections: privacy@jamey.lu. We aim to notify business customers of a new or replaced sub-processor before it starts processing their data, and we date every change to this page.
Personal data belonging to a guest of a business (a B2B2C consumer) are shared only with the business that person actually interacted with, and with the providers listed on this page acting under contract. We never disclose one business's guest data to another business and we never sell guest data. Where a person reuses one Jamey Account across several participating businesses, each business sees only the orders, bookings, loyalty balances and contact details arising from its own relationship with that person.
2. Where the platform runs
The application and the primary database are pinned to Frankfurt. Several providers further down this page are US-based or US-operated; each of those relationships is covered by EU Standard Contractual Clauses or the provider's own transfer framework.
| Component | Provider | Region |
|---|---|---|
| Application and API | Vercel Inc. | fra1 — Frankfurt, Germany |
| Primary PostgreSQL database | Neon, Inc. (on AWS) | eu-central-1 — Frankfurt, Germany |
| Media, images and documents | BunnyWay d.o.o. (Bunny.net) | European storage zone and CDN pull zone |
| Dashboard database (reward store, redemption log) | Supabase, Inc. | EU region |
3. Hosting, database and storage
| Provider | Role in the Services | Processing locations | Transfer safeguard |
|---|---|---|---|
| Vercel Inc. | Hosting and delivery of the Jamey web application, dashboard and API server functions; domain provisioning; Vercel Analytics and Speed Insights (page views and web-vitals telemetry) | Production compute in fra1 (Frankfurt); global CDN edge points of presence and provider support access may involve non-EEA processing | EU Standard Contractual Clauses with supplementary measures where processing occurs outside the EEA |
| Neon, Inc. | Primary relational PostgreSQL database. Every workspace record is stored here: business profiles and opening hours, menus and service lists, orders and order items, reservations, guest contacts and CRM records, loyalty cards and ledgers, payment status records (no card data), newsletter subscribers, marketing preferences and campaign events, form submissions, WhatsApp conversations, and the audit trail of changes. Records are logically separated per workspace so one business cannot read another business's data | AWS eu-central-1 (Frankfurt) for the Neon project, its branches, point-in-time backups and any read replicas | EU Standard Contractual Clauses for provider support access outside the EEA |
| BunnyWay d.o.o. (Bunny.net) | Storage and CDN delivery of business-supplied media: logos, menu photography, generated site imagery, brand assets and uploaded documents. A private storage zone holds non-public assets, which are proxied on read and never served from a raw storage URL; a public CDN pull zone serves assets published on a business website, with optional signed, expiring URLs. Guest-supplied content is not routed here by design | EU (European storage zone and edge network) | EU Standard Contractual Clauses for any support access outside the EEA |
| Supabase, Inc. | Dashboard database holding the reward store and the redemption log (a redemption row carries a loyalty card code and a reward title), and identity/session support for dashboard sign-in | EU region | EU Standard Contractual Clauses for provider support access outside the EEA |
4. Identity and login
A guest signed in on a business's own domain holds a short-lived, origin-bound bearer token (one hour, or twelve hours if they asked to be remembered) held in browser storage rather than a long-lived cookie.
| Provider | Role in the Services | Processing locations | Transfer safeguard |
|---|---|---|---|
| Google LLC / Google Ireland Ltd. | OAuth sign-in (email address and basic profile) and, for businesses that connect it, Google Search Console. No guest data are sent to Search Console | EU and United States | EU Standard Contractual Clauses and Google's transfer framework |
| Supabase, Inc. | Session management for the Jamey dashboard | EU | EU Standard Contractual Clauses |
| Federated identity providers chosen by the user (for example Google, Apple) | Optional single sign-on where the person chooses that login method | Depends on the provider; typically global | Independent controller for its own account data; transfers governed by that provider's own framework |
5. Payments
Business and beneficial-owner verification for connected accounts is performed by Stripe and its regulated partners, not by Jamey. Connect direct charges place the merchant relationship, and chargeback liability, with the business.
| Provider | Role in the Services | Processing locations | Transfer safeguard |
|---|---|---|---|
| Stripe Payments Europe, Ltd. and Stripe, Inc. (Stripe Connect) | Card payments through Stripe Elements, Connect onboarding and payouts to business customers, invoices and tax rates, platform fee collection, refunds and disputes. Card details pass from the guest's browser to Stripe directly; Jamey receives payment amount, currency, order reference, payment status and Stripe identifiers — never a card number or CVC — plus the guest's email address where they supply one for a receipt | EU with group processing in the United States | EU Standard Contractual Clauses; Stripe acts as an independent controller for regulated activities |
6. Messaging, email and support
| Provider | Role in the Services | Processing locations | Transfer safeguard |
|---|---|---|---|
| Brevo (Sendinblue SAS) | Transactional email — magic links, receipts, booking confirmations — and email campaigns a business sends to its own recipients. Brevo receives the recipient's email address, name and message content; on sign-in requests the requesting IP address is forwarded to Brevo for its own abuse controls | EU (France) | EU processing; EU Standard Contractual Clauses where support access occurs outside the EEA |
| WhatsApp Business Platform (Meta Platforms Ireland Ltd.) | WhatsApp notifications and the two-way WhatsApp agent used by businesses to edit content and receive events, and — where a business enables it — messaging with its own customers. Recipient phone number and message content are sent | EU with group processing outside the EEA | EU Standard Contractual Clauses and Meta's transfer framework |
| Support desk provider | Handling of support conversations and tickets addressed to Jamey | EU | EU Standard Contractual Clauses |
7. Analytics
| Provider | Role in the Services | Processing locations | Transfer safeguard |
|---|---|---|---|
| Jamey first-party page analytics (no third party) | Stored in the Neon database: path, referrer, UTM parameters, language, device type and timestamp. No IP address, no user identifier, no cookie and no cross-site identifier are recorded | EU (Frankfurt) | Not applicable — no transfer |
| Vercel Inc. (Analytics and Speed Insights) | Aggregate page-view counts and web-vitals telemetry for the platform | EU and United States | EU Standard Contractual Clauses |
| Microsoft Corporation (Microsoft Clarity) | Optional per-business behavioural analytics: session recordings and heatmaps. Disabled unless the business connects it, in which case that business decides the lawful basis and its own consent banner | United States | EU Standard Contractual Clauses and Microsoft's transfer framework |
8. AI, content generation and site building
These providers support website generation, content drafting and onboarding. Guest personal data are not deliberately sent to any of them and the platform is not designed to route guest records to them. Free-text fields are the residual risk: if a business types a person's name into a field an AI feature then reads, that name would reach a model provider. The platform does not scan for that, so we do not claim that personal data can never reach an AI provider.
| Provider | Role in the Services | Processing locations | Transfer safeguard |
|---|---|---|---|
| OpenRouter, Inc. | Routing of AI requests to approved model vendors for website generation, content and embeddings | United States, with model endpoints in several regions | EU Standard Contractual Clauses |
| OpenAI, L.L.C. | Onboarding assistance | United States | EU Standard Contractual Clauses |
| fal.ai (Features and Labels, Inc.) | Image generation for business sites | United States | EU Standard Contractual Clauses |
| Browserless.io | Headless rendering and crawling used to generate a business site (production-sfo, San Francisco) | United States | EU Standard Contractual Clauses |
| Firecrawl (Sideguide Technologies, Inc.) | Crawling a business's existing website during onboarding | United States | EU Standard Contractual Clauses |
| Approved model providers on the Jamey allow-list | Generation of drafted content, summaries and suggestions requested through the Services | Depends on the endpoint selected from the allow-list | EU Standard Contractual Clauses via the routing provider's terms |
9. Transfers outside the EEA
Frankfurt covers the application and the primary database, not the whole provider list. OpenAI, fal.ai, Browserless, Firecrawl, OpenRouter, Microsoft and Meta are US-based or US-operated, and Vercel, Google and Stripe involve group processing in the United States.
Each of those relationships is covered by a transfer mechanism — EU Standard Contractual Clauses, an adequacy decision, or the provider's own data-processing agreement — together with supplementary measures where required.
10. Changes to this list
We update this page whenever a sub-processor is added, replaced or removed, and we record the date at the top of the page.
If a business customer reasonably objects to a new sub-processor on data-protection grounds, we will discuss a workable alternative or, where none exists, the customer may terminate the affected part of the Services as described in the Terms of Service.
